Support
Help with your Oakland County Account, connected accounts and this website. Most answers are below; if you still need help, our team is here.
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Open a request and we’ll reply on the website and let you know by email. If our assistant is available it may answer first; you can ask for a person at any time.
Requests are tied to your Oakland County Account, so only you and our staff can read them. Sign in to open one.
Can’t sign in? Reset your password with the email address on your account.
New requests are paused right now. You can still read and reply to requests you’ve already opened.
What we can help with
Before you write
Connected accounts. A Roblox or Discord connection can’t be changed from your account. You can ask us to review it, but opening a request doesn’t change anything by itself. Staff review every connection request by hand. Screenshots and usernames aren’t proof of who owns an account, so a change also needs a separate identity check.